Do I need a doctor’s referral?

No. Physical therapists in Oregon have Direct Access, which means we are able to evaluate and treat clients without a referral. Some private insurers require a referral, see below for more information.

Do you take Insurance?

Yes. We are a non-participating Medicare provider and are out of network with all other insurances. We accept payment from you at the time of services. This allows us to significantly decrease our administrative burden and focus on providing the best patient care possible. Our model allows us to focus on YOU and YOUR goals, not on paperwork. We will submit your claim electronically to Medicare or provide a receipt with supporting documentation for other insurances for reimbursement directly to you.

Can I get reimbursed?

We will provide you with all the documentation needed for you to send into your private insurance carrier for reimbursement after each physical therapy session.

You will typically be reimbursed based on the Out of Network rate for physical therapy.

How do I know if I have Out of Network benefits?

We encourage you to call the customer service number listed on your card and ask the following questions:

• Do I have Out of Network physical therapy benefits?
• Do I need a referral in order to be reimbursed for outpatient physical therapy services?
• Do I have an Out of Network deductible?
• Have I met my deductible for the year? If not, how far away am I from meeting it?
• Is there required paperwork to submit Out of Network claims? If so, where do I find the paperwork?